Q1 : Are you a manufacturer?
A1: Yes, we are the manufacturer.We have one factory in Shanghai, China. You are
warmly welcome to visit our factory in Shanghai, China.
Q2 : Can I get sample?
A2: Sure, If you need sample, pls tell me your spec need, or tell me your led light info, then i will recommend you suitable led driver with good price, after confirm details, we will arrange the samples for you to test. Welcome sample order to test and checkquality.
Q3 : What's the delivery time?
A3: 1~5 working days against the receipt of deposit (& artwork) based on order qty.
Q4 : What are the payment terms?
A4: T/T, Western Union, PayPal, MoneyGram, L/C etc.
Q5 : How to deliver the cargo?
A5: We suggest our clients to ship the cargo by sea if it's not urgent. However, by air or express is available, FedEx, EMS,UPS,TNT and DHL are all our long-term cooperate shipping company, we can get the favorable price from them.
Q7: What's your shipping method?
A7: Generally, we provide express shipping service like DHL/FedEx/UPS/TNT, sea transportation. and air transport . Length than 3 meters, by sea is better way.Q8:Is it OK to print my logo on led driver & light product and use my own package and trade mark?
A8: Yes. Normally we offer white inner box and carton box. Use your own design is ok. Please inform us formally before our production and confirm the design firstly based on our sample.
Q9 : Does your company accept OEM&ODM?
A9: Yes, welcome OEM&ODM
Q10 : Does your company accept OEM&ODM?
1. OEM/ODM is welcome, over 16 years of experence.
2. High efficiency, low power consumption led light driver.
3. CE(TUV),RoHs, SAA, C-tick,RCM, FCC and ETL approved.
4. Stable quality, burn-in tests with 100% full load for more than 4 hours.
5. Over-heat, over-load, short-circuit & open-circuit protection.
6. Offer 3 or 5 years warranty and maintain our repair rate below 0.3%.
7. We will apply 0.3% spare parts on bulk orders.
8. Professional team will follow the whole after-sale.