* Tunable white (CCT) — adjustable between warm and cool for human-centric lighting
* RGB / RGBW — full-color dynamic effects
* High-density strips — 120–240 LEDs/m for hotspot-free, ultra-smooth output
* Side-emitting strips — edge lighting for slim panels and light guides
* LED modules — discrete or linear modules optimized for signage and light boxes
* COB strips — continuous filament-style with seamless, glare-free illumination
Q3: What voltage options are available?
We offer 220V, DC 12V and DC 24V. 220V LED modules run directly on mains power — no external driver needed, which cuts costs, saves space, and removes a common point of failure. Voltage drop is negligible, so brightness stays consistent across long runs without multiple power injection points. Installation is simpler too, as no additional low-voltage cabling is required.
DC 24V is recommended for longer runs — it reduces voltage drop and allows more LEDs per circuit without brightness loss. Both are safe for enclosed installations.
Q4: How do I choose between LED strips and LED modules for my project?
LED strips are better suited for continuous linear illumination — cove lighting, ceilings, under-cabinet, and architectural outlines.
LED modules are better for large-format signage, channel letters, and display boxes where point-source placement gives more control over light distribution.
For applications like stretch ceiling film or fabric light boxes, both can work depending on frame depth and the level of uniformity required.
Q5: What color temperatures do you carry?
We stock the full range: 2700K, 3000K, 4000K, 5000K, and 6000K. Tunable white (adjustable CCT) and RGB are also available. Custom color temperatures can be arranged with MOQ.
Q6: What CRI do your products achieve?
Standard products are CRI ≥80. High-CRI options at CRI ≥90 and CRI ≥95 are available for applications requiring accurate color representation — retail displays, museums, photography studios, and premium interiors.
Q7: What IP ratings are available?
* IP20 — dry indoor use (ceilings, furniture, cabinets)
* IP65 — splash-proof, suitable for bathrooms, kitchens, and covered outdoor areas
* IP67 — waterproof, for outdoor signage, landscape, and poolside installations
* IP68 — submersible, for underwater decorative features
Q8: What certifications do your products carry?
Our products are CE and RoHS certified. ETL/UL certification is available on select SKUs for the North American market. LM-80 test reports are available on request.
Q9: Can you do custom specifications?
Yes, we offer full OEM/ODM support. Customizable parameters include LED pitch and density (30 to 240 LEDs per meter), PCB width (5mm to 12mm), color temperature, CRI, beam angle, connector type, reel length, and private label packaging. MOQ is negotiable depending on product type.
Q12: Can you provide technical support or project consultation?
Yes. Share your project requirements — application type, space dimensions, frame depth, target lux level, and color preference —and our technical team will recommend the right product, calculate quantities, and provide photometric data if needed.
Q13 : What's the MOQ of led strip/modules?
1piece for light modules; 1 strip for LED light strips
Q14 : Can I check a sample first?
Yes, we offer free samples. Shipping is free within China; for overseas addresses, the customer is responsible for the freight cost.
Q15 : What are the payment terms?
A3: We can accept T/T, Western Union, PayPal, MoneyGram, L/C etc., and other methods can be negotiated
Q16 : How to deliver the cargo?
We suggest our clients to ship the cargo by sea if it's not urgent. However, by air or express is available, FedEx, EMS,UPS,TNT and DHL are all our long-term cooperate shipping company, we can get the favorable price from them.
Q17 : What's your shipping method?
Generally, we provide express shipping service like DDP/DAP/FOB/EXW/CIF/FCA etc.,.
Q18: What's the delivery time?
We have large stock of lights available, and with multiple production lines, we can produce and ship within 1–5 days. The exact lead time depends on order quantity, customization requirements and other factors.
Q19: How long is the warranty for the modules/strips?
The warranty period for LED modules and LED strips is generally 2 to 5 years.
They feature extremely low light decay and remain bright even after 3 years of use.
Q20: How do you handle after-sales service?
If there is any problem with the products, please contact us promptly and send us photos and videos.
If it is a quality issue of the products themselves, we will compensate you with the same quantity of goods in your next shipment.
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